IN STYLE ASCOT

Terms & Conditions

Buying from us and consigning items with us

Effective date: 23 July 2026

These Terms apply to purchases made online, in our Ascot boutique, through live-selling channels and selected marketplaces, and to items consigned with In Style Ascot.

Please read them before purchasing or consigning. By placing an order, leaving or sending an item to us after receiving these Terms, or using a service governed by them, you agree to the applicable provisions.

Nothing in these Terms limits statutory rights or liability that cannot lawfully be limited.

Clauses 1-16: About us, products, authenticity, orders and payments

Clauses 17-33: Delivery, cancellation, returns and faulty goods

Clauses 34-50: Live sales, sourcing, website use and privacy

Clauses 51-64: Liability, complaints and general legal terms

Clauses 65-77: Consignment intake, authenticity, pricing and fees

Clauses 78-94: Consignment period, payouts, collections and disputes

Schedule 1: Customer returns summary

Schedule 2: Model distance-order cancellation form

Company: In Style Ascot Ltd | Company number: 14651624 | 17a Brockenhurst Road, Ascot, Berkshire, SL5 9DJ | info@instyleascot.co.uk | 07444 864918

PART ONE - BUYING FROM IN STYLE ASCOT

These Terms & Conditions are issued by In Style Ascot Ltd, trading as In Style Ascot.

Company number: 14651624

Registered office and boutique: 17a Brockenhurst Road, Ascot, Berkshire, SL5 9DJ

Email: info@instyleascot.co.uk

Telephone and WhatsApp: 07444 864918

In these Terms:

1.    In Style Ascot, we, us and our mean In Style Ascot Ltd.

2.    you and your mean the person using our website, making an enquiry or purchasing from us.

3.    consumer means an individual acting wholly or mainly outside their trade, business, craft or profession.

4.    website means instyleascot.co.uk and any replacement or related website operated by us.

5.    item or goods means any product offered by us.

6.    platform means a third-party marketplace, social-media service or live-selling service through which an item is promoted or sold.

7.    Terms means these Terms & Conditions, together with any policy or additional terms expressly incorporated into your contract.

These Terms apply when you:

8.    Use our website

9.    Purchase directly from our website

10.      Purchase in our Ascot boutique

11.      Purchase from us by telephone, email, social media or WhatsApp

12.      Buy from us through a live-selling service or third-party platform, subject also to that platform's terms

13.      Ask us to source a particular item

14.      Use Click and Collect or another service we make available

Clauses 65 to 94 below apply when you consign or sell an item through In Style Ascot and form the consignment agreement between us.

Our Privacy Policy, Cookie Policy, Shipping Policy, Returns & Refunds Policy, Condition Guide and Authentication page provide additional information. If there is a conflict concerning a particular purchase, the following order of priority applies:

15.      Any individual written terms expressly agreed with you for that order

16.      Any mandatory rules of the platform through which the order was completed

17.      These Terms

18.      Our other published policies

Nothing in this order of priority excludes any right or remedy that cannot lawfully be excluded.

Nothing in these Terms limits or excludes your statutory rights.

We are legally required to supply goods that conform to the contract. Among other requirements, goods must:

19.      Match their description

20.      Be of satisfactory quality, taking account of their age, price, pre-owned nature, disclosed condition and other relevant circumstances

21.      Be fit for any purpose made known to us and accepted by us

22.      Match any sample or model that forms part of the contract

Your rights apply to pre-loved, vintage, discounted, sale and Outlet items. However, what can reasonably be expected of a pre-owned or vintage item may differ from what can be expected of a new item.

A disclosed imperfection, alteration, repair or sign of wear will not normally amount to a fault where it was clearly brought to your attention before purchase and the item otherwise matches its description.

You must be at least 18 years old and legally capable of entering into a contract to place an order directly with us.

If you place an order for another person, business or organisation, you confirm that you have authority to act for them.

You must provide complete and accurate information. You must not use another person's identity, payment method or account without permission.

We may request reasonable information to verify your identity, age, delivery address, authority or payment where necessary to prevent fraud, comply with law or protect customers and our business.

In Style Ascot specialises in pre-loved, vintage, designer and contemporary fashion. Most items are one-off pieces that have been previously owned, worn, stored, repaired or altered.

Reasonable signs of age or previous use may include:

23.      Light marks, scuffs, scratches or tarnishing

24.      Creasing, pilling, fading or minor discolouration

25.      Wear to corners, soles, linings, handles, fastenings or hardware

26.      Minor loose threads, missing detachable components or replacement parts

27.      Previous repairs, alterations, cleaning or restoration

28.      Storage odours or signs consistent with the item's age

29.      Natural variations in leather, fabric, stones, metals or other materials

We aim to disclose material signs of wear and known issues. Product descriptions and condition ratings are an overall guide and must be read alongside all photographs, measurements and item-specific notes.

Normal wear that was accurately photographed or described does not automatically make an item faulty.

We take reasonable care to provide accurate information. However:

30.      Measurements are approximate and may vary depending on how an item is measured.

31.      Manufacturer sizing can differ between brands, collections, countries and production years.

32.      Screen settings and photography lighting can affect how colours appear.

33.      Styling items, display stands, packaging and accessories shown in photographs are not included unless the listing says they are.

34.      A stock or archive image may be used for reference only; the item-specific photographs and description take priority.

35.      Descriptions of era, model, collection, material or colour may sometimes be based on the information reasonably available to us.

You are responsible for reviewing the complete listing before purchasing. If a measurement, feature, material, colour, component or condition point is important to your decision, contact us before ordering for clarification.

We may correct a non-material typographical error at any time. If a correction materially changes an item you have ordered, we will contact you and give you the option to proceed or receive a full refund.

Our condition ratings summarise the item's overall presentation. They are not a promise that an item is free from every imperfection.

The full product description and photographs take priority over a general condition label.

Items described as unworn may still show minor signs of storage, handling or age. Vintage items may display characteristics consistent with their age even when rated highly.

Please read our Condition Guide before purchasing.

We take authenticity seriously and do not knowingly offer counterfeit goods.

Designer items are assessed using the information and methods reasonably appropriate to the item. This may include:

36.      Physical inspection by our team

37.      Review of construction, materials, stitching, hardware, labels, stamps and codes

38.      Comparison with known brand and model characteristics

39.      Review of provenance or supporting documents

40.      Use of a specialist third-party authentication provider where appropriate

Receipts, cards, serial codes, packaging and dust bags can support an assessment but do not independently prove authenticity. Their absence does not independently prove that an item is counterfeit.

Original packaging, receipts, cards, certificates and accessories are included only where the listing expressly says so.

If you have a genuine concern about authenticity:

41.      Stop using, altering or reselling the item.

42.      Contact info@instyleascot.co.uk promptly.

43.      Provide your order number, photographs, the basis of your concern and any relevant independent report.

44.      Keep the item, labels, packaging and accessories available for inspection.

We may ask you to return the item or obtain an opinion from a suitably qualified independent authenticator. We will not unreasonably reject relevant evidence, but an unsupported assertion or an automated marketplace warning may not by itself establish that an item is counterfeit.

If an item is determined not to be authentic or is materially misdescribed, we will provide the remedy required by law. Nothing in this clause limits your statutory rights.

Most items are one-off pieces. They may be displayed simultaneously in our boutique, on our website, during live sales and on third-party platforms.

We take reasonable steps to update stock, but an item may occasionally sell through another channel before all systems update.

Adding an item to a basket, wishlist or saved list does not reserve it.

If we cannot supply an item after you order, we will cancel the affected order and refund all sums paid for that item. We will not substitute a different item without your agreement.

When you submit an order, you are offering to buy the selected goods subject to these Terms.

Please check your basket, delivery details, contact information and payment details before confirming the order.

An automated acknowledgment confirms that we have received your order. It does not necessarily mean that we have accepted it.

The contract is formed when we send confirmation that the item has been dispatched, made ready for collection or otherwise accepted for supply.

Where an order contains several items, a separate contract may arise for each item when that item is accepted.

Before dispatch or collection, we may decline or cancel an order where there is a fair and legitimate reason, including where:

45.      The item is no longer available

46.      Payment is declined, reversed or not authorised

47.      We cannot verify information reasonably required to process the order

48.      We identify an obvious pricing, stock or listing error

49.      The delivery address is incomplete, invalid, restricted or outside an area we serve

50.      We reasonably suspect fraud, unauthorised payment, sanctions risk, illegal activity or misuse

51.      The order breaches quantity limits, promotion rules or platform requirements

52.      Supply would breach a legal, regulatory, safety or brand-protection obligation

53.      An event outside our reasonable control makes supply impossible

If we cancel after taking payment, we will refund the amount paid for the cancelled goods.

We will not cancel arbitrarily after a contract has been formed. Any cancellation right we exercise will be used reasonably and will not affect remedies you have where we are in breach.

Prices are stated in pounds sterling.

Prices include VAT or other applicable UK taxes where required. Delivery and other charges will be shown before you place the order, or we will explain clearly how they are calculated.

Any mandatory fee known at the point an item is advertised will be included in, or displayed as part of, the total price as required by law.

Optional charges will not be added without your express consent.

Prices may differ between our website, boutique, live sales, events and third-party platforms because platform fees, promotions, timing or market conditions can differ. The price displayed and agreed on the channel where you complete the purchase applies to that transaction.

We may change prices before an order is accepted. A price change will not affect a contract already formed, except where the price was an obvious error that you could reasonably have recognised.

We take reasonable care when publishing prices and product information, but mistakes can occur.

If an error is obvious and could reasonably have been recognised as a mistake, we do not have to supply the item at the incorrect price.

If we identify an error before dispatch or collection, we may:

54.      Contact you and offer the item at the correct price

55.      Correct the information and ask whether you wish to proceed

56.      Cancel the order and issue a full refund

We will not use this clause to avoid a genuine promotion or ordinary price reduction.

We accept the payment methods displayed at checkout or otherwise agreed with you.

Payment must be authorised and received before an item is dispatched or released, unless a regulated payment provider has approved another arrangement.

Your card issuer, bank, finance provider or payment platform may apply its own terms, checks, interest, fees or exchange rates. We are not responsible for those separate terms.

Where you use a buy-now-pay-later or credit provider, the finance agreement is between you and that provider. Your obligations to the provider may continue even if you have a dispute with us, subject to your legal rights and the provider's process.

You must not initiate a chargeback or payment dispute dishonestly or after receiving a refund. This does not prevent you from using a legitimate chargeback, statutory claim or platform dispute where you have a genuine unresolved basis to do so.

We may use payment-provider checks, address verification, device information, order history and other proportionate measures to prevent fraud.

We may pause an order while a reasonable verification check is completed.

We will never ask you to send a full card number, card security code or online-banking password by email, social media or WhatsApp.

If you believe a payment or account has been used without permission, contact your payment provider and us promptly.

We may report suspected fraud or criminal activity to payment providers, platforms or law-enforcement bodies where lawful.

Promotions may have separate eligibility criteria, dates, product exclusions, spending thresholds or channel restrictions. Those conditions will be displayed with the offer.

Unless stated otherwise:

57.      Only one discount code may be used per order.

58.      A code cannot be exchanged for cash or applied retrospectively.

59.      A code cannot be sold, copied, altered or used fraudulently.

60.      A discount applies only to eligible goods and not to delivery or another excluded charge.

61.      Returned items may reduce or remove a discount where the remaining order no longer meets the promotion conditions.

We may withdraw or correct a promotion before a contract is formed where there is an obvious error, unlawful use, fraud or circumstances genuinely outside our control.

We will not remove a promotion from a contract already formed without a lawful reason.

Gift cards, vouchers and store credit are subject to any additional terms displayed when they are issued.

Unless the issue terms or law require otherwise:

62.      They may be used only with In Style Ascot and through the stated channel.

63.      They cannot be exchanged for cash.

64.      They cannot be used to purchase another gift card.

65.      Lost or stolen codes may be replaced only where ownership and the unused balance can reasonably be verified.

66.      Any refund for a purchase paid with store credit or a gift card may be returned to the same form of payment.

Any expiry date or restriction will be made clear when the gift card, voucher or credit is issued. Nothing in this clause affects statutory refund rights.

We currently deliver within the United Kingdom using the services displayed at checkout.

Delivery charges and estimated times are set out in our Shipping Policy and at checkout.

Unless we agree otherwise, we will deliver without undue delay and no later than 30 days after the contract is formed.

Delivery dates are estimates unless we expressly confirm a guaranteed date in writing.

We may use a different courier of an equivalent standard where reasonably necessary.

You must provide a complete and accurate delivery address, including any access information reasonably required by the courier.

If delivery is delayed, we will take reasonable steps to investigate and keep you informed.

We are not responsible for a delay caused solely by circumstances outside our reasonable control, provided we take reasonable steps to minimise the effect.

Where timely delivery was essential and this was agreed before the contract was formed, or where the law otherwise gives you the right, you may be entitled to cancel because of delay.

Nothing in this clause removes your statutory rights concerning late or failed delivery.

Please inspect your parcel as soon as reasonably possible.

If it appears damaged, opened, tampered with or incomplete:

67.      Photograph the parcel before discarding packaging

68.      Retain labels, packaging and contents

69.      Contact us promptly with your order number and evidence

We may need your reasonable cooperation with a courier investigation. This may include providing photographs, confirming non-receipt or completing a declaration.

Your cooperation does not remove any statutory remedy for which we are responsible.

You are responsible for checking the delivery address before placing your order.

If a parcel is returned because the address supplied was incomplete or incorrect, delivery was refused, customs charges were not paid, or the parcel was not collected:

70.      We will contact you where reasonably possible.

71.      We may charge the reasonable, direct cost of redelivery where the failure was not ours.

72.      If the contract is cancelled, we may deduct only costs that the law permits us to deduct.

We will not impose a disproportionate administration charge.

If the problem resulted from our error or the courier's failure while risk remained with us, we will not charge you for redelivery.

International delivery is available only where we expressly agree it before purchase or offer it at checkout.

You are responsible for checking whether an item may lawfully be imported, worn, used or resold in the destination country.

Unless we expressly state that they are included, the recipient is responsible for import duties, local taxes, customs-clearance fees and similar charges.

Customs processes can cause delays outside our reasonable control.

We may refuse or cancel an international order where export restrictions, sanctions, carrier rules, insurance limits or customs requirements prevent lawful or safe delivery.

Mandatory consumer protections that apply to you are not excluded.

Ownership of an item passes to you when we have received payment in full and the item has been delivered to you or collected by you.

For consumers, responsibility for loss or damage normally passes when:

73.      The item is delivered to you or a person you identify to receive it; or

74.      You or your authorised representative collect it

If you independently appoint a carrier that we did not offer, risk may pass when the item is handed to that carrier, as provided by law.

Where Click and Collect is available, we will notify you when the item is ready.

Please do not travel until you have received that notification.

We may require:

75.      The order confirmation

76.      Suitable identification

77.      The payment card or reasonable evidence of authority

We may refuse to release an order where we cannot reasonably verify the collector's authority.

If another person will collect for you, tell us in advance. Responsibility passes when the item is collected by you or your authorised representative.

If you are a consumer purchasing online, by telephone, by message or through another distance-selling method, you will normally have a legal right to cancel without giving a reason.

The cancellation period ends 14 days after the day on which:

78.      You, or a person you nominate, receives the goods; or

79.      For an order delivered in separate lots or pieces, you receive the last lot or piece

You must send a clear statement that you wish to cancel before the period expires.

You may:

80.      Email info@instyleascot.co.uk

81.      Write to our postal address

82.      Use the model cancellation form in Schedule 2

83.      Use the cancellation method supplied by the platform through which you purchased

You do not have to use the model form.

The legal right to cancel may not apply to:

84.      Goods made to your specification or clearly personalised

85.      Goods altered at your request after purchase

86.      Sealed goods not suitable for return for health or hygiene reasons once unsealed, where the legal conditions for that exception are met

87.      Goods that become inseparably mixed with other items after delivery

88.      Any other category excluded by applicable law

An exception applies only where the facts and law support it. This clause does not affect rights relating to faulty, misdescribed, unsafe or inauthentic goods.

After telling us that you wish to cancel, you must normally return the goods within 14 days.

Returns should be sent to:

In Style Ascot Returns

17a Brockenhurst Road

Ascot

Berkshire

SL5 9DJ

Unless the item is faulty, misdescribed, damaged on arrival, inauthentic or otherwise our responsibility, you are responsible for the direct cost of returning it.

We recommend a tracked and appropriately insured service, particularly for high-value items.

You remain responsible for taking reasonable care of the item until it is returned. Please keep evidence of dispatch.

You may inspect an item to the extent reasonably necessary to establish its nature, characteristics and functioning, as you could in a shop.

We may reduce a change-of-mind refund to reflect diminished value caused by handling beyond what is reasonably necessary.

Examples may include:

89.      Wearing an item for an event or for longer than a reasonable try-on

90.      Removing an attached security tag, hygiene seal or original retail tag

91.      Altering, washing, cleaning, repairing or restoring the item

92.      Causing stains, odours, scratches, make-up marks, pet hair or other damage

93.      Returning packaging, straps, keys, cards, dust bags or listed accessories incomplete

94.      Using a handbag, shoes, jewellery or another item beyond reasonable inspection

Any deduction will be reasonable, evidence-based and limited to the actual reduction in value. It will not be used as an automatic penalty.

Where a valid cancellation applies, we will refund:

95.      The price paid for the returned goods

96.      The cost of our least expensive standard delivery option, where applicable

We do not have to refund the additional cost of express, nominated-day or another upgraded delivery service above the standard-delivery amount.

We may withhold the refund until:

97.      We receive the goods; or

98.      You provide evidence that you returned them,

whichever happens first.

We will normally make the refund within 14 days of the relevant event and use the original payment method unless you expressly agree otherwise.

For a purchase completed in our boutique, there is no automatic legal right to a refund solely because you:

99.      Change your mind

100.  Choose the wrong size or colour

101.  Decide the item does not suit you

102.  Find a lower price elsewhere

Unless we expressly offer a goodwill return, in-boutique change-of-mind sales are final.

This does not affect your statutory rights if an item is faulty, misdescribed, unsafe, not authentic or otherwise fails to conform to the contract.

Please inspect and try on items where appropriate before completing an in-boutique purchase.

If you believe an item does not conform to the contract, contact us as soon as reasonably possible.

Please provide:

103.  Your name and order number or other proof of purchase

104.  A clear description of the issue

105.  Supporting photographs where possible

106.  Delivery packaging photographs where relevant

107.  Any relevant independent report

We may ask to inspect the item before confirming the appropriate remedy.

Depending on the facts and your legal rights, remedies may include:

108.  The short-term right to reject and receive a refund

109.  Repair or replacement where appropriate and possible

110.  A price reduction

111.  The final right to reject

Because many items are unique, a like-for-like replacement may not be possible. Where replacement is unavailable, this does not remove another remedy required by law.

Subject to your statutory rights, an item will not normally be treated as faulty solely because of:

112.  A sign of wear, repair or alteration clearly disclosed before purchase

113.  A characteristic reasonably expected from its age, materials, price or pre-owned condition

114.  Damage caused after responsibility passed to you

115.  Misuse, accident, neglect, incorrect storage or failure to follow care instructions

116.  Cleaning, repair or alteration by you or a third party

117.  Ordinary wear arising from use

118.  A sizing issue where the supplied measurements and description were materially accurate

119.  A slight colour difference caused by reasonable screen or lighting variation

We will assess each complaint fairly on its own facts.

Sale, Outlet and discounted items may be reduced because of condition, age, seasonality, demand or a disclosed imperfection.

The reason for a material condition-based reduction will be described where relevant.

Your statutory rights are the same whether an item is sold at full price or at a discount.

We do not use "no refunds", "sold as seen" or "all sales final" wording to remove rights that cannot lawfully be removed.

A purchase made during a livestream, auction-style event, social-media sale or live-selling show may also be subject to the platform's rules.

A live presentation is intended to show the item in real time, but you must also review available written descriptions, photographs, measurements and condition information.

Once a live bid or purchase is confirmed, the platform may restrict voluntary cancellations or bid retractions. This does not remove:

120.  Statutory cancellation rights where they apply

121.  Rights concerning faulty, misdescribed, unsafe or inauthentic goods

122.  Any remedy required by the platform's mandatory buyer-protection rules

Online-only auctions and livestreams are not automatically treated as in-person public auctions for consumer-cancellation purposes.

If the platform requires a return, cancellation or dispute to be opened through its system, please follow that process promptly.

Where you purchase through a third-party platform:

123.  The platform may process payment, collect taxes, arrange delivery or decide disputes.

124.  You must comply with its reasonable user and payment rules.

125.  Its buyer-protection deadlines may be shorter than some statutory limitation periods, so act promptly.

126.  We may need to share relevant order and dispute information with the platform.

If these Terms conflict with a mandatory platform rule for that transaction, the platform rule will apply to the extent required, without limiting statutory rights.

We are not responsible for a platform outage, account restriction or independent decision outside our control, but we remain responsible for our own legal obligations as seller.

Our sourcing service helps customers search for a particular pre-loved item.

Submitting a request does not guarantee that:

127.  We will locate the item

128.  An item will become available within a particular time

129.  The available item will match every preference

130.  A third-party seller will complete a proposed sale

We will provide available information about price, condition, authentication, delivery and any fee before asking you to commit to a purchase.

If a sourcing fee, deposit or non-refundable third-party cost applies, we will explain it clearly and obtain your agreement before it is incurred.

Any amount retained after cancellation will be limited to what was transparently agreed, reflects work performed or a genuine cost or loss, and is permitted by law.

A sourced item's purchase terms, condition description and applicable cancellation rights will be confirmed before purchase.

Styling suggestions, sizing guidance and opinions are provided in good faith but are subjective.

You remain responsible for deciding whether an item is suitable for your fit, comfort, event, dress code, intended use and personal circumstances.

Where we provide advice about an event dress code, care method, repair or storage, you should also check the current official rules or instructions relevant to the item.

Nothing in this clause excludes liability where we fail to use reasonable care and skill in providing a paid service.

Care guidance is general unless we expressly agree otherwise.

Materials used in designer and vintage items can react differently to water, heat, chemicals, cleaning products, storage and professional treatment.

Before cleaning, repairing, steaming, waterproofing or altering an item:

131.  Check any care label or manufacturer guidance

132.  Test products cautiously where appropriate

133.  Use a suitably experienced professional for valuable or delicate goods

We are not responsible for damage caused by a care method, repair or alteration carried out after purchase by you or an independent third party, unless we negligently recommended a specific unsuitable service in circumstances where it was reasonable for you to rely on that recommendation.

Do not use an item if you reasonably believe it may be unsafe.

Keep small components, straps, packaging and jewellery away from children where they may present a choking, entanglement or other risk.

Customers with allergies or sensitivities should ask about materials before purchase. Unless expressly confirmed, we cannot guarantee that an item is free from nickel, latex, fragrance, cleaning residues, animal fibres or another allergen.

If we become aware of a safety issue or recall:

134.  We may contact affected customers using order details

135.  We may ask customers to stop using and return the item

136.  We may remove the item from sale

137.  We will provide the remedy required by law

You must not resell an item you know has been recalled or is unsafe.

Some goods are offered on consignment for their owners.

We require consignors to confirm that they own the item, are entitled to sell it and that the information they provide is accurate.

In Style Ascot manages the customer transaction and remains your point of contact for order, delivery, returns and product concerns.

Your statutory rights are not reduced because an item was supplied to us by a consignor.

If account functionality is available, you are responsible for:

138.  Keeping your login details confidential

139.  Providing accurate information

140.  Updating information when it changes

141.  Not allowing unauthorised use

Tell us promptly if you believe your account has been compromised.

We may suspend or close an account where reasonably necessary for security, fraud prevention, legal compliance or serious misuse.

Closing an account does not cancel an existing order, debt, refund or legal obligation.

We aim to keep the website available and accurate but do not guarantee uninterrupted or error-free access.

We may temporarily suspend or change website features for maintenance, security, legal compliance or business reasons.

We may update product ranges, content, policies and functionality.

Changes to the website do not alter a contract already formed unless:

142.  The change is required by law

143.  You agree to it

144.  A fair term of the contract permits the change for a valid reason without materially disadvantaging you

You may use our website only for lawful personal or legitimate business purposes.

You must not:

145.  Attempt unauthorised access to the website, accounts or connected systems

146.  Introduce malware or interfere with security or operation

147.  Scrape, copy or extract content at scale without permission

148.  Use bots to manipulate stock, promotions, reviews or purchases

149.  Place fraudulent orders or use stolen payment details

150.  Impersonate another person

151.  Harass staff, customers or other users

152.  Infringe intellectual-property or privacy rights

153.  Use the website in connection with unlawful, misleading or harmful activity

We may take proportionate steps to prevent or investigate misuse.

Unless otherwise stated, our website design, branding, photographs, videos, text, graphics, styling materials and other original content are owned by or licensed to In Style Ascot.

You may view and use this material for personal, non-commercial purposes.

You must not reproduce, distribute, adapt, publish, sell or commercially exploit it without prior written permission, except where law allows.

Designer names, logos and trade marks belong to their respective owners. Their use identifies and describes genuine pre-loved items and does not imply affiliation, sponsorship or endorsement.

If you submit a review, photograph, tag, comment or other content to us, you confirm that:

154.  It is honest and based on a genuine experience

155.  You have the right to submit it

156.  It does not infringe another person's rights

157.  It is not unlawful, abusive, discriminatory, defamatory, misleading or malicious

158.  Any person identifiable in an image has consented where required

You retain ownership of your content.

Where you submit content for publication, you give us a non-exclusive, royalty-free permission to reproduce, display, resize and share it for the purpose for which it was submitted, including our website and social media.

We may moderate, decline or remove content for a genuine legal, relevance, safety or policy reason. We will not selectively suppress genuine negative reviews merely because they are critical.

We do not create, commission or publish fake reviews.

Our website may include links, feeds, messages or features supplied by social-media services.

Communications through Instagram, WhatsApp or another service may also be subject to that provider's terms and privacy practices.

An item discussed in a message is not reserved unless we expressly confirm that it is.

Do not send payment-card security details, banking passwords or special-category personal information through social media.

We may retain business communications where reasonably necessary for orders, complaints, fraud prevention or legal compliance.

We process personal information in accordance with our Privacy Policy and use cookies and similar technologies in accordance with our Cookie Policy.

These policies explain:

159.  What information we collect

160.  Why and how we use it

161.  Who we share it with

162.  How long we retain it

163.  International transfers and safeguards

164.  Your data-protection rights

165.  How to manage cookie choices

Consent to marketing is not a condition of purchase.

Our website may link to payment providers, finance providers, couriers, authentication services, social media, marketplaces and other third parties.

A link does not mean we control or endorse every aspect of that service.

We are not responsible for an independent third party's website content, security, availability or privacy practices.

This clause does not exclude responsibility for a third party we appoint to perform our own contractual obligations where the law makes us responsible.

If you purchase wholly or mainly for business purposes, tell us before ordering.

Consumer-specific rights may not apply to a business purchase. Any separate business terms expressly agreed in writing will apply.

Unless we agree otherwise, purchasing an item does not grant:

166.  Permission to use our photographs, descriptions or branding

167.  An authorised dealer or distributor status

168.  A guarantee of resale value, profit or marketplace acceptance

You are responsible for your own resale listing, taxes, legal compliance and platform rules.

Nothing in this clause misclassifies a consumer as a business purchaser merely because they later resell an unwanted item.

Designer fashion can retain or lose value. Past resale prices do not guarantee future performance.

Any valuation, price estimate or comment about desirability is an opinion based on information reasonably available at the time.

Unless expressly agreed as a regulated service, we do not provide financial, investment, tax or legal advice.

You should buy an item because it is suitable for you, not solely in reliance on an expectation that its value will increase.

We are responsible for losses you suffer that are a foreseeable result of:

169.  Our breach of the contract

170.  Our failure to use reasonable care and skill

171.  Another liability imposed by law

A loss is foreseeable if it was obvious that it might happen or both parties knew it might happen when the contract was formed.

We are not responsible for a loss caused by:

172.  Your misuse, neglect or failure to follow reasonable instructions

173.  Inaccurate information supplied by you

174.  An independent event outside our reasonable control, subject to your legal rights

175.  A third-party service you chose independently and that we did not arrange

Nothing in these Terms excludes or limits liability for:

176.  Death or personal injury caused by negligence

177.  Fraud or fraudulent misrepresentation

178.  Breach of statutory rights that cannot lawfully be excluded

179.  Defective products where liability cannot be excluded

180.  Any other liability that the law does not permit us to exclude

If you are a consumer, we supply goods for private use. We are not responsible for business losses such as loss of profit, revenue, contracts, goodwill or opportunity arising because you used a consumer purchase for commercial purposes, unless the law requires otherwise.

If you contract with us as a business, any limitation of business liability must be set out in separate written business terms and will be subject to applicable law.

We are not responsible for delay or failure caused by an event outside our reasonable control, such as:

181.  Severe weather, fire, flood or natural disaster

182.  War, terrorism, civil disorder or sanctions

183.  Epidemic or public-health restriction

184.  Transport, postal, courier or customs disruption

185.  Industrial action not limited to our own workforce

186.  Widespread system, utility or telecommunications failure

187.  Government action or change in law

We will take reasonable steps to minimise the effect.

If an event creates a substantial delay or makes supply impossible, we will contact you and provide any cancellation or refund right required by law.

We want to resolve concerns fairly and promptly.

Please contact:

Customer Services

In Style Ascot Ltd

17a Brockenhurst Road

Ascot

Berkshire

SL5 9DJ

Email: info@instyleascot.co.uk

Telephone and WhatsApp: 07444 864918

Please include your name, order number, the issue, the outcome you are seeking and supporting evidence.

We aim to acknowledge a complaint promptly, investigate proportionately and provide a clear response.

Alternative dispute resolution, or ADR, is an independent way to attempt to resolve a consumer dispute without court proceedings.

If we are required to use a particular ADR provider, or agree to do so, we will give you the provider's details and explain how to submit the dispute.

Unless we confirm otherwise in relation to a particular complaint, these Terms do not commit either party to an ADR scheme that is not legally mandatory.

You may contact Citizens Advice Consumer Service for independent information about consumer rights and complaint routes.

Nothing in this section prevents either party from using the courts where entitled.

These Terms and contracts made under them are governed by the laws of England and Wales.

If you are a consumer resident elsewhere in the United Kingdom, you retain any mandatory protections and rights to bring proceedings available under the law applying where you live.

If you are a consumer, you may bring proceedings in the courts that have jurisdiction under applicable consumer law.

If you are a business, the courts of England and Wales will have exclusive jurisdiction unless we agree otherwise in writing.

We may update these Terms to reflect changes in law, guidance, our services, technology or business practices.

The version applying to an order will normally be the version made available when the contract was formed.

A later change will not retrospectively reduce your contractual or statutory rights.

The effective date will appear at the beginning of the latest version.

If a court or competent authority finds part of these Terms unlawful or unenforceable, that part will be treated as removed or limited to the minimum extent necessary.

The remaining terms will continue to apply.

If we do not immediately enforce a term, that does not mean we have permanently waived it.

If you do not immediately enforce a right, that does not mean you have waived it.

You may not transfer your rights or obligations under a contract without our written agreement, except where the law permits.

We may transfer our rights or obligations to another organisation where:

188.  This does not reduce your rights

189.  We remain responsible where required

190.  We give you appropriate notice

Unless these Terms expressly state otherwise, a person who is not a party to the contract has no right to enforce it under the Contracts (Rights of Third Parties) Act 1999.

This does not affect any right or remedy that exists independently of that Act.

These Terms, the order confirmation, the product listing and any individual written terms agreed for the order form the contract between us.

This clause does not exclude:

191.  Information or promises that consumer law treats as binding

192.  Liability for fraud or fraudulent misrepresentation

193.  A statutory right

In Style Ascot Ltd

Trading as In Style Ascot

Company number: 14651624

17a Brockenhurst Road

Ascot

Berkshire

SL5 9DJ

Email: info@instyleascot.co.uk

Telephone and WhatsApp: 07444 864918

Website: instyleascot.co.uk

PART TWO - CONSIGNING AND SELLING WITH US

65. Application of These Consignment Terms

These clauses apply whenever you ask In Style Ascot to assess, receive, market, list or sell an item on your behalf, whether the item is delivered to our boutique, posted to us, collected by an arranged courier or supplied through another agreed method.

By leaving or sending an item to us after receiving or being directed to these Terms, you agree to be bound by them. If we agree any item-specific terms with you in writing, those terms will also form part of the agreement and will take priority for that item if there is a conflict.

You must be at least 18 years old and legally capable of entering into a contract. If you act for another person, estate, trust, company or organisation, you confirm that you have authority to do so.

66. Our Role

Unless we expressly agree otherwise in writing:

194.  You appoint In Style Ascot as your agent to market and sell accepted items.

195.  You remain the owner of an item until it is sold to a buyer.

196.  We may photograph, describe, display, advertise, store and offer the item for sale through our boutique, website, live-selling channels, social media, events and selected third-party marketplaces.

197.  We may deal with buyer enquiries, payments, delivery, returns, disputes and after-sales administration.

Nothing in these Terms creates an employment relationship, partnership or joint venture between you and In Style Ascot.

67. Your Ownership and Authority

You warrant that:

198.  You are the legal owner of every item or have the owner's full authority to consign it.

199.  The item is not stolen, subject to finance, pledged as security, disputed, unlawfully obtained or subject to another person's ownership claim.

200.  You are legally entitled to sell and transfer the item.

201.  All information you provide about the item, its history, condition, alterations, repairs, materials, origin and authenticity is complete and accurate to the best of your knowledge.

You must tell us immediately if an ownership issue, police report, insurance claim, charge, lien or third-party interest arises. We may suspend the item and any payment while the issue is investigated.

You are responsible, to the extent permitted by law, for reasonable and evidenced direct losses or costs caused by a material breach of these warranties.

68. Items We May Accept

We generally consider suitable pre-loved designer, luxury, contemporary and selected vintage items, including clothing, handbags, shoes, jewellery, belts, wallets, scarves and selected homeware.

Acceptance depends on factors including:

202.  Brand and category

203.  Condition, cleanliness and completeness

204.  Authenticity and available supporting information

205.  Age, style, seasonality and current demand

206.  Likely resale value

207.  Available storage, merchandising and listing capacity

208.  Safety, legal and marketplace requirements

Our Brands We Accept and Condition Guide pages provide general guidance only. They do not guarantee that a particular item will be accepted.

69. Items We May Decline or Remove

We may decline an item at intake or remove it from sale where there is a reasonable business, legal or safety reason, including where it:

209.  Does not meet our brand, condition, cleanliness, value or demand criteria

210.  Is damaged, unsafe, incomplete, recalled or unsuitable for resale

211.  Appears altered, repaired or materially different from the information supplied

212.  Cannot be authenticated to our reasonable satisfaction

213.  May infringe intellectual-property, consumer-protection or other legal requirements

214.  Was accepted in error

215.  Attracts a credible ownership or authenticity concern

216.  Is repeatedly rejected or returned by buyers for a material reason

Acceptance at drop-off is provisional until our checks are complete. We will contact you about an item that is subsequently declined and arrange collection or return at your cost where appropriate.

70. Preparing and Delivering Items to Us

Items must be clean, safe, dry and reasonably ready for resale. Please do not provide ordinary hangers, unbranded shoeboxes or dress bags unless we have agreed to retain them. Relevant designer packaging, authenticity materials and accessories should be identified when the item is handed over.

If you post or independently courier items to us:

217.  You are responsible for secure packaging, accurate addressing and an appropriately tracked and insured service.

218.  Risk remains with you until the parcel is physically received and checked by us.

219.  A courier tracking result alone does not prove the condition or full contents of a parcel.

220.  You should retain proof of dispatch, parcel weight, photographs and tracking information.

We are not responsible for loss or damage occurring before receipt by us.

71. Intake Records and Item Information

We may create an intake record showing the consignor, item description, identifying number, condition, proposed price, commission arrangement, fees and accessories received.

You must check any intake record or item statement we send and notify us promptly of a material error. Our photographs, intake notes, system records, messages and parcel evidence may be used to resolve a dispute about what was received.

We may use reasonable descriptions based on our inspection and the information available. Manufacturer sizing, colours and measurements can vary and may be described approximately.

72. Condition, Repairs and Disclosure

You must disclose known:

221.  Stains, marks, odours, fading, scratches, tarnishing and wear

222.  Repairs, restoration, recolouring, replacement parts and alterations

223.  Missing components, packaging, certificates or accessories

224.  Material or care issues

225.  Previous authenticity concerns, rejected assessments or buyer disputes

We may clean, steam, lightly prepare or arrange minor presentation work only where reasonably necessary and agreed or covered by a disclosed fee. We will not carry out a material repair or alteration without your agreement unless urgent action is reasonably required to prevent further damage.

73. Authentication

We take reasonable steps to assess designer items using the information and methods appropriate to the item. This may include physical inspection, review of construction and identifiers, supporting documents and a specialist third-party authentication provider.

Where authentication is required, the standard authentication charge is £20 per item. We will tell you when the charge applies. It will normally be deducted from your sale proceeds. If the item does not sell, is withdrawn, is declined following assessment or must be returned, the £20 charge remains payable before or on return of the item.

Where available, we will provide the related authentication certificate or documentation once the applicable charge has been paid.

Authentication is an informed professional assessment, not an absolute guarantee that no person or provider could later reach a different opinion. We will consider credible new evidence fairly and may arrange a further independent assessment.

74. Counterfeit, Misrepresented or Unlawful Items

You must not consign a counterfeit, stolen or unlawfully branded item. Selling counterfeit goods is unlawful, and we take suspected counterfeits seriously.

If an assessment reasonably concludes that an item is counterfeit or materially misrepresented:

226.  The £20 authentication charge remains payable.

227.  An additional £30 administration fee will apply to reflect the reasonable handling, investigation, record-keeping and communication involved.

228.  We may immediately remove or suspend the item from sale.

229.  We may hold the item temporarily while evidence is reviewed or while complying with a legal, insurer, platform or law-enforcement requirement.

230.  We may refuse future consignments from you.

231.  You remain responsible for reasonable and evidenced direct losses caused by the breach, to the extent permitted by law.

We will not knowingly return, sell or circulate an item where doing so would be unlawful. If a competent independent reassessment confirms that the item is authentic, we will correct our records and refund any counterfeit administration fee charged for that item.

75. Pricing

Our team prices accepted items using brand, condition, age, demand, comparable resale values, seasonality, fees and likely buyer interest.

We welcome relevant seller input, but unless a written minimum price or reserve has been expressly agreed, final listing and sale-pricing decisions are made by In Style Ascot to support a realistic sale.

Prices may vary between our boutique, website, events, live sales and third-party platforms because fees, promotions, timing and market conditions differ.

We do not guarantee a particular valuation, asking price, sale price or resale outcome. A price estimate is not a promise that an item will sell for that amount.

76. Commission and Seller Proceeds

Commission rates vary depending on the item, brand, value, expected work, sales channel and individual seller agreement. We will confirm the applicable arrangement before listing or selling the item.

Your seller proceeds are calculated from the actual amount received for the item, less:

232.  Our agreed commission

233.  Authentication, processing, cleaning, repair, delivery or marketplace charges properly disclosed and applicable to the item

234.  Buyer refunds, chargebacks or adjustments relating to the sale

235.  Any other amount you have expressly agreed or that these Terms lawfully permit us to deduct

No general commission percentage on our website overrides the item-specific arrangement confirmed with you.

77. Processing and Presentation Fees

Handbags and shoes may be subject to a £5 processing and cleanliness fee. We will identify the fee at intake or before listing where it applies.

Any additional cleaning, repair, specialist assessment, courier or third-party marketplace cost will be explained before it is incurred unless urgent reasonable action is required to protect the item or comply with law. An agreed fee remains payable if the item is later withdrawn or does not sell.

78. Consignment Period

The standard consignment period is 12 weeks, beginning on the date we confirm acceptance or another date stated in your intake record.

The period may be extended by written agreement. Time spent completing checks, authentication, seasonal scheduling, photography or preparing a coordinated product drop may form part of the consignment period unless we agree otherwise.

During busy periods, accepted items may take two weeks or longer to be photographed, listed or placed in store. We decide the timing and channel most likely to support a sale.

79. Price Reductions and Promotions

To improve the prospect of sale, we may apply reasonable reductions during the consignment period in response to age, demand, seasonality, buyer feedback and market conditions.

Unless a written minimum price has been agreed, you authorise us to:

236.  Include an item in a general promotion or sale

237.  Negotiate a reasonable offer

238.  Adjust the price between sales channels

239.  Reduce an item that has not attracted sufficient interest

We will act reasonably and will not deliberately sell an item at a nominal or clearly inappropriate price. Where a proposed reduction would be substantial, we may contact you before accepting it.

80. Marketing and Image Permission

You grant In Style Ascot a non-exclusive, royalty-free permission to photograph, film, model, crop, edit and publish the item for the purpose of assessment, sale, promotion, editorial content, social media, live selling and business marketing.

This permission continues for historic promotional content after the item is sold, returned or withdrawn. We are not required to remove an item from previously published group photographs, archived livestreams or completed campaigns, provided the use is not misleading.

81. Sales Channels and Buyer Terms

We may sell items through our Ascot boutique, our website and selected live-selling, social-media and marketplace platforms. The buyer may also receive rights under consumer law and the relevant platform's mandatory rules.

You authorise us to administer:

240.  Buyer questions and offers

241.  Payment and fraud checks

242.  Delivery and Click and Collect

243.  Lawful cancellations, returns, refunds and remedies

244.  Platform disputes and chargebacks

We may delay your payout until the buyer's payment has cleared and any immediate return, fraud or platform issue has been reasonably resolved.

82. When an Item Is Treated as Sold

An item is treated as sold when:

245.  A binding contract with the buyer has been formed;

246.  The buyer's payment has been received or securely confirmed; and

247.  No cancellation, failed payment, return or fraud issue prevents completion.

An online order acknowledgement, live bid or marketplace notification may remain subject to payment, stock and fraud checks.

If a buyer lawfully cancels or returns an item, or a payment is reversed, the transaction may be treated as not completed for seller-payout purposes.

83. Seller Payouts

Items sold during a calendar month are normally paid by bank transfer on the 15th of the following month, once the buyer's payment has cleared and subject to any unresolved return, chargeback, authenticity or ownership issue.

If the 15th falls on a weekend or UK bank holiday, payment will be made on the nearest practical working day.

You must provide accurate bank and contact details. We are not responsible for a delay caused by incorrect details, banking controls or an event outside our reasonable control.

We may withhold only the amount reasonably connected with an unresolved dispute, refund, chargeback, legal obligation or amount due under these Terms. Any undisputed balance will be handled separately where reasonably possible.

84. Buyer Returns, Refunds and Chargebacks

Buyers may have cancellation and statutory rights that cannot be removed by these Terms. A platform may also require a return or refund.

Where an item is returned:

248.  We will inspect it and decide whether it is suitable for relisting.

249.  A seller payout may be delayed, cancelled or adjusted.

250.  If you have already been paid for a sale that is later lawfully reversed, you must repay the relevant overpayment within seven days of request or authorise us to deduct it from future sums due to you.

251.  We will not make you responsible for a buyer refund caused solely by our own breach, error or mishandling.

We may pursue a buyer or platform where a return appears fraudulent, switched, used beyond reasonable inspection or materially damaged after risk passed to the buyer.

85. Withdrawing an Item Early

An item is committed to us for the agreed consignment period. If you ask to collect or withdraw it before that period ends, a £15 early-withdrawal processing fee will apply, together with any authentication, cleaning, repair, courier or other agreed costs already incurred.

Withdrawal is not complete until we confirm the item has been removed from every active sales channel. If an item has already sold, has an accepted offer, is included in a confirmed live sale or is subject to a buyer contract, it may no longer be withdrawn.

Please give at least three working days' notice before collection so we can locate, check and remove the item from sale.

86. Unsold Items and End-of-Term Collection

If an item remains unsold at the end of the 12-week period, we may:

252.  Agree an extension or further reduction with you;

253.  Ask you to collect it;

254.  Return it at your cost; or

255.  Donate it to charity where you authorise us to do so.

The responsibility is on you to monitor the end date and arrange collection. Unless an extension or other arrangement is confirmed in writing, you must collect the item within seven working days after the end of the period or our collection notice, whichever is later.

You must give at least three working days' notice of collection. Items may not be immediately available without an appointment because they may be stored, displayed off-site or awaiting removal from a platform.

87. Uncollected Items

We will use reasonable contact details supplied by you to remind you about uncollected items.

If an item is not collected by the stated deadline and remains uncollected after a written reminder and reasonable further opportunity to collect, we may, subject to applicable law:

256.  Move it to storage and charge a reasonable disclosed storage or handling cost;

257.  Return it to your last known address at your cost;

258.  Donate it to a charity we support; or

259.  Dispose of it where it has no reasonable resale or donation value.

We will take particular care before dealing with an apparently high-value item and will not use this clause dishonestly or disproportionately. You remain responsible for charges properly incurred before collection, return, donation or disposal.

88. Return of Consigned Items

Items collected in person will be released only after reasonable identity and authority checks and payment of sums properly due.

If another person is collecting for you, you must notify us in advance. We may require their identification and written authority.

If an item is returned by post or courier:

260.  You are responsible for the direct delivery and insurance cost unless the return results from our breach.

261.  We may require payment before dispatch.

262.  Risk normally passes to you when the item is delivered to you or your nominated recipient.

Please inspect returned items promptly and report a genuine issue with supporting evidence as soon as reasonably possible.

89. Care, Loss and Damage While in Our Possession

We take reasonable care of accepted items while they are in our possession. Pre-loved goods can nevertheless show or develop age-related deterioration, including through ordinary display, careful trying on, storage and handling.

We are not responsible for deterioration caused by:

263.  An inherent defect, unstable material, age, previous repair or undisclosed weakness

264.  Inaccurate care, condition or material information supplied by you

265.  Ordinary and reasonable display or customer try-on that does not result from our negligence

266.  An event outside our reasonable control, subject to your legal rights

If an item is lost or damaged because we failed to take reasonable care, our responsibility will be based on the item's reasonable pre-loss resale value, taking account of its condition, market evidence and the agreed commission arrangement. We do not compensate by reference to an original retail price, replacement-new value, personal attachment or an unsupported valuation.

Nothing in this clause excludes liability that cannot legally be excluded.

90. Seller Communication and Contact Details

You must keep your email address, telephone number, postal address and payment details up to date. We may rely on the latest details you have provided.

Notices may be sent by email, WhatsApp, text message or post. You should check messages relating to offers, authentication, collections, disputes and payouts promptly.

We are not responsible for a delay or missed collection caused by outdated or incorrect details where we used reasonable efforts to contact you.

91. Taxes and Records

You are responsible for any personal tax, reporting or legal obligations arising from your sale proceeds. We do not provide tax or legal advice.

We may keep transaction, identity, payment and item records and provide information to HMRC, law-enforcement bodies, payment providers, platforms or other competent authorities where legally required or reasonably necessary to prevent fraud.

92. Suspension and Ending the Consignment Relationship

We may suspend or end a consignment arrangement for a fair and reasonable reason, including suspected fraud, abusive conduct, unpaid charges, repeated misrepresentation, legal risk, safety concerns or a material breach of these Terms.

You may end the relationship subject to existing buyer contracts, the agreed consignment period, early-withdrawal charges and costs already incurred.

Ending the relationship does not remove rights, payments, fees, returns, disputes or obligations that arose beforehand.

93. Consignment Complaints

Please raise a concern promptly with:

Customer Services

In Style Ascot Ltd

17a Brockenhurst Road

Ascot, Berkshire, SL5 9DJ

Email: info@instyleascot.co.uk

Telephone and WhatsApp: 07444 864918

Please include your name, seller or item number, a clear description of the issue and relevant evidence. We will investigate proportionately and provide a response.

94. Priority and Interpretation

For a consignment transaction, the following order of priority applies:

267.  Any individual written terms expressly agreed for the item

268.  Mandatory law and mandatory platform rules

269.  These Terms

270.  Our other published policies

Nothing in these consignment clauses excludes a right or remedy that cannot lawfully be excluded. If one provision is found unlawful or unenforceable, the remaining provisions will continue to apply.

SCHEDULE 1 - RETURNS SUMMARY

This Schedule summarises the main returns routes. It does not replace the detailed clauses above or your statutory rights.

Online, Telephone and Message Orders

271.  Tell us within 14 days after receipt if you wish to cancel without giving a reason.

272.  Return the item within a further 14 days.

273.  You normally pay the direct return cost for a change-of-mind return.

274.  We refund the item price and the cost of our standard delivery option.

275.  We may make a reasonable deduction for diminished value caused by excessive handling.

In-Boutique Purchases

276.  There is no automatic change-of-mind return right.

277.  Any goodwill exchange or credit offered will be subject to the conditions stated at the time.

278.  Statutory rights still apply to goods that do not conform to the contract.

Faulty, Misdescribed, Unsafe or Inauthentic Goods

279.  Contact us promptly with proof of purchase and supporting evidence.

280.  Do not continue using, altering or reselling an item where this may worsen the issue.

281.  We will provide the remedy required by law.

Live and Platform Sales

282.  Follow the platform's return or dispute route where required.

283.  Platform "final sale" wording does not remove statutory rights.

284.  Act promptly because platform reporting windows may be short.

SCHEDULE 2 - MODEL CANCELLATION FORM

Complete and return this form only if you wish to cancel an eligible distance contract. You may instead send the same information by email.

To: In Style Ascot Ltd, 17a Brockenhurst Road, Ascot, Berkshire, SL5 9DJ

Email: info@instyleascot.co.uk

I give notice that I cancel my contract for the sale of the following goods:

Order number:

Item:

Ordered on:

Received on:

Customer name:

Customer address:

Customer signature (only if submitted on paper):

Date: