Shipping & Returns Policy
SHIPPING:
UK SHIPPING
We currently offer shipping services within the United Kingdom, including England, Scotland, Wales, and Northern Ireland.
- Standard shipping (3-5 working days): £4.95
- Express shipping (1-2 working days): £8.95
ORDER PROCESSING TIME
All orders are typically processed within 1-2 business days from the time of purchase. Orders placed on weekends or Bank Holidays will be processed on the next business day
Unfortunately, we do not offer international shipping at this time.
TRACKING YOUR ORDER
Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and location of your package.
RETURNS:
RETURNS POLICY
At In Style Ascot, we are committed to providing high-quality products and exceptional customer service. Please note that we do not accept returns on any items once they have been purchased.
DAMAGED ITEMS
If you receive a damaged or faulty item, you must contact our Customer Support team within 24 hours of receiving your order. Please provide your order number, a detailed description of the issue, and any relevant photographs of the damage. We will review your case and work with you to resolve the issue promptly.
ELIGIBILITY FOR REFUND
Refunds are only offered under the following conditions:
- The item was damaged or defective upon arrival.
- The wrong item was delivered.
Refunds will be processed using the original payment method once your request is approved. The timing of the refund may vary depending on your payment provider, so please allow up to 10 business days for the refund to appear in your account.
RETURNS CONDITION
Items that are not damaged or defective are not eligible for return. We do not offer refunds or exchanges on our products unless they are faulty or damaged.
IN-STORE POLICY
Our in-store policy may vary from our online policy. Please check with our team for specific details.
-
Isobel
-
Niamh
-
Amelia
-
Sophie